Published: Sat, January 06, 2018
Tech | By Amelia Peters

HP recalls 50K batteries used in computers due to increased fire risk

HP recalls 50K batteries used in computers due to increased fire risk

HP said on their website these batteries have the potential to overheat, which could lead to them catching fire and burning customers. The U.S. CPSC reports that the batteries were sold separately for between $50 and $90.

Multiple devices are affected by the recall, including products in the HP Probook 64x, ProBook 65x, x360 310, Envy, Pavilion, and ZBook lineups. In one case a user received a first degree burn on their hand, and there were three incidents of property damage totaling $1,500.

HP has issued instructions for using its battery validation tool to check if your laptop is impacted.

The computer maker is providing battery replacement services by an authorized technician at no cost. They were also sold online at places like Amazon and HP's own web store.

Critically, though, the modern obsession with thin-and-light - and, to be less generous, built-in obsolescence - means that numerous above models have internal batteries which are not user replaceable. Instead, HP has developed a BIOS update that will put the battery into a "battery safety mode".

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The site is offering a utility that users are expected to install and run on their laptops to find out if their batteries run the risk of overheating.

Those who have purchased a new HP laptop in the past two years should take note of the company's latest voluntary recall.

Fortunately, there is an easy way for users to determine whether they have been affected - HP has set up a webpage where customers can check to see whether their battery is included in the recall.

"HP's primary concern is for the safety of our customers", the company wrote on its support page.

Why this matters: Battery recalls happen every so often, often due to manufacturing issue.

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